Shipping and Exchange Details
Production Details
Order processing time for RETAIL products: 2 full business days.
Order processing time for CUSTOM products: 5-7 full business days. Please note, delays in the proofing process will increase production time.
Order processing time for RETAIL products: 2 full business days.
Order processing time for CUSTOM products: 5-7 full business days. Please note, delays in the proofing process will increase production time.
Shipping Details
Production timeframes not included.
| Shipping Type | Fathead Custom Creations | Everything Else |
|---|---|---|
| Standard | 7-10 business days | 7-10 business days |
| Expedited | 2 business days | 2 business days |
| Express | 1 business day | 1 business day |
| Alaska/Hawaii | 10-14 business days | 10-14 business days |
| International | 10-14 business days | 10-14 business days |
| Canada Standard | 10-14 business days | 10-14 business days |
| APO | 10-14 business days | 10-14 business days |
Exchange Details
- You have 21 business days from the date of delivery to set-up an exchange for all Fathead.com products, excluding Custom Creations and Licensed Sports Wallpaper.
- Proof of purchase from Fathead.com is required for all returns.
- Customers wanting to exchange a product are responsible for the shipping costs to return the original item.
- The product must be unused and in its original packing:
- For any of our decals, do not peel them off the backing.
- For our Fathead Big HeadTM and Stand OutTM cut outs, do not remove them from the surrounding material.
- You have 21 business days from the date of delivery to report any damaged or defective products.
- Damaged or defective products due to shipping and handling will be replaced at no cost to you.
- Proof of purchase from Fathead.com is required for all exchanges.
- Pictures of the defective products and of the shipping box are required.
- Orders purchased outside of Fathead will not be accepted. Please return your items to the store where the original purchase was made.